Karthika Bharathi
Senior Software Engineer at Sutherland
Based in Mississauga, Canada
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Seniority
Staff
Department
Information Technology
Location
Mississauga
Industry
IT Services and IT Consulting
Company size
68K
Contact information
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k•••••••@sutherlandglobal.com
Phone
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Background
About Karthika Bharathi
Genesys IVR developer with 7+ years of experience in Contact Center technology (Genesys Voice Platform) and a proven track record of designing, developing, and maintaining custom IVR applications to meet client requirements. Successfully integrated the 3’rd party & custom API’s with Inbound Genesys voice applications. Contact Center Technologies: • Genesys IVR (Composer, Designer) • Genesys GRS (GRAT,GRE) • Genesys CTI • Genesys SIP Automatic Speech Recognition (ASR) • Nuance Recognizer • UniMRCP with Google Speech Recognition (GSR)
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