Karvender Singh

Background

About Karvender Singh

I have gained good exposure to understand various aspects of Cyber Security through the Post Graduate program which has developed a great sense of confidence at a very personal level. Hence, I seek a challenging position in the area of Cyber Security, Ethical hacking and related fields where I can share my skills and expand my capabilities further in the pursuit of progressive carrier advancement. CERTIFICATIONS - • PG Diploma in Cybersecurity • Certified Ethical Hacker (CEH) CAREER HIGHLIGHTS - • Maintained infrastructure & security events utilising Splunk & SentinelOne, correlating logs across systems to sustain a 100% SLA & slash incident resolution time • Utilized Vectra AI to identify & triage network-based threats, enhancing network security measures, & responded to endpoint alerts via endpoint security solutions • Executed impactful Phishing campaigns using Proofpoint to significantly raise user awareness on cybersecurity in enterprise-wide initiatives • Ensured seamless flow of services in technical operations by implementing monitoring systems & real-time tracking using alert systems & automation tools • Led incident response coordination with cross-functional teams, integrating established procedures & root cause analysis • Delivered first-line IT support for technical queries, resolving issues quickly with an average handling time reduced by 20% and high customer satisfaction • Focused on complex troubleshooting tasks, extending support and reviewing team tickets to enhance response accuracy by 15% using ticketing system • Boosted issue resolution efficiency by 25% through active participation in escalation calls and close collaboration with resolver groups • Prioritized and resolved high-impact incidents with the incident management team, meeting SLAs, resulting in a 10% reduction in incident resolution time TECHNICAL SKILLS - Splunk | SentinelOne | Vectra AI | Microsoft Azure | Troubleshooting | Incident Response | SIEM | Penetration Testing | Wireshark | nmap | Threat Hunting | Threat Modelling | Metasploit | Malware Analysis SOFT SKILLS - Problem Solving | Written Communication | Good Communication Skills | Strong Time management Skills | Problem Solving Skills | Exceptional Leadership Skills | Good Managerial Skills | Strong Interpersonal Skills