Kasey Ricketts

Background

About Kasey Ricketts

As the Sales and Service Manager at Perry Lane Hotel, part of Marriott's Luxury Collection in Savannah, GA, I specialize in delivering exceptional service for weddings, small group events, and room block coordination. With over four years in luxury hospitality, I’ve had the privilege of working with more than 100 couples, helping them plan and execute their dream weddings. My focus is on building strong relationships with each couple and their vendor teams, ensuring every detail—from floor plans to menus and timelines—aligns with their vision. I began my career in the sports industry, planning large-scale sporting events and partnering with Visit Savannah to promote the city. This experience provided a solid foundation in event management and relationship-building, skills that have been invaluable in my transition to the hospitality sector. I started as a sales coordinator, supporting four sales managers with room block management, reporting, and site visits. I was soon promoted to Wedding Service Manager before stepping into my current leadership role. At Perry Lane Hotel, I manage room blocks for corporate, social, and leisure groups, coordinate meeting spaces and food and beverage services, and ensure that clients are fully supported throughout their stay. My goal is to create seamless, stress-free, and memorable experiences, leaving guests with a lasting positive impression. Working in luxury hospitality has allowed me to refine my skills in relationship management, sales, event planning, and guest services. I thrive on connecting with people, solving challenges, and crafting personalized experiences that exceed expectations.