Kasper Johansson
Technical Account Manager, Senior Professional at Dxc Technology
Based in Copenhagen, Denmark
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Seniority
Other
Department
Other
Location
Copenhagen
Industry
IT Services and IT Consulting
Company size
91K
Contact information
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k•••••••@dxc.com
Phone
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Background
About Kasper Johansson
Jeg har mange års erfaring fra kundevendte roller med opgaver og ansvarsområder indenfor Service Delivery, Business Operations, Contract Management og Compliance i komplekse IT servicearrangementer med offentlige og private kunder. Jeg har indgående viden om drift og leverance af enterprise IT fra on prem til cloud engagementer, samt med forhandling af aftaler og tvister med kunder og leverandører. Jeg har demonstreret erfaring med ledelse af tekniske teams gennem succesfulde udrulnings- og opdateringsopgaver samt med incidenthåndtering af kunders kritiske systemer og servicelag. Jeg har dokumenteret viden og kompetencer inden for agile/DevOps metoder, og er ITIL certificeret Service Manager, hvilket indbefatter uddannelse indenfor Change, Incident- og Problem Management disciplinerne. Efteruddannelse Agile Academy (IBM) BMC Remedy uddannelse ITIL V3 certificering (IBM) Global Change, Problem og Incident Management uddannelse (IBM) Project Management curriculum (IBM) Uddannelse Msc. Copenhagen Business School 2005
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