Kassandra Sullivan

Background

About Kassandra Sullivan

I’m an experienced Executive Assistant and team operations professional with over four years of experience supporting leaders and teams at Shopify. Since 2021, I’ve partnered with multiple product areas and directors across disciplines — helping teams operate smoothly, stay connected, and focus on building exceptional products. My background spans a variety of roles at Shopify, from Customer Support Specialist and Social Care Lead to Support Researcher and now Executive Assistant. This progression has given me a deep understanding of both our merchants and the teams who support them. I’m passionate about enabling leaders to do their best work through strong coordination, clear communication, and a people-first approach. Key strengths include stakeholder management, partner coordination, remote event planning, and team culture initiatives. Whether organizing large-scale town halls or fine-tuning executive schedules, I bring structure, empathy, and creativity to everything I do. I thrive in fast-paced, collaborative environments and love helping teams stay connected, inspired, and focused on what matters most.