Kate Heinonen
Operations Associate at Cred.Ai
Based in Philadelphia, United States
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Seniority
Staff
Department
Operations
Location
Philadelphia
Industry
Financial Services
Company size
86
Contact information
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k•••••••@cred.ai
Phone
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Background
About Kate Heinonen
I've found a love for editing that's seen a book I edited published through Rutledge International, and I've worked with professors and graduate students to make sure their writing meets the standards of their publisher/university. It's important to me that manuscripts are compliant not only with formatting and writing quality, but I also work hard to make sure the writing and editing process stays on track to meet deadlines. I worked as a New Books Manager at Joseph-Beth Booksellers in Lexington, KY, and as the Assistant to the Producer at Red Barn Radio. Both businesses are local, which is a source of pride for me, and my jobs at both concerned a lot of organization, writing, and communication with my team members. Now, I work at cred.ai, which is a company invested in helping people build a strong financial foundation for themselves. As part of my work on the Card Services Investigations team, I analyze and investigate potential billing errors and communicate with merchants and my team members alike to provide efficient and accurate resolutions. Keeping my eye on trends makes up an important part of my job, and I use integrated business and data systems every day.
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