Kate Otto
Learning Team Leader at Wetu
Based in City of Cape Town, South Africa
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Seniority
Manager
Department
Education
Location
City of Cape Town
Industry
Technology; Information and Internet
Company size
68
Contact information
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k•••••••@wetu.com
Phone
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Background
About Kate Otto
Moving from a life in the service industry to work on a more SAAS has allowed me a unique insight into customer behaviors and expectations. Within online support, I use my understanding of human behaviours to build journeys and processes that offer them the best experience. My strengths lie in my ability to identify inefficiencies and develop new and improved methods without compromising the experience for clients. I believe that a team that feels valued and able to ask for help, empowers them to learn and grow with the help of each other, ensuring the circulation of information across the team.'Once you stop learning, you start dying'- Albert Einstein
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