Kate Walker
Customer Success Lead - Mining at Wyzetalk
Based in Stellenbosch, South Africa
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Seniority
Manager
Department
Other
Location
Stellenbosch
Industry
IT Services and IT Consulting
Company size
92
Contact information
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k•••••••@wyzetalk.com
Phone
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Background
About Kate Walker
With over 10 years of experience in project and people management, I currently lead a Customer Success team of 12+ for the Mining Division at Wyzetalk, a leading enterprise social network and workforce engagement company. I am responsible for developing and executing strategic initiatives that drive customer satisfaction, revenue growth, and overall success within our sizable portfolio of mining clients. I leverage data-driven approaches and collaborate across functions to ensure the achievement of our business and team goals. I also provide mentorship and guidance to to my team to ensure that we are delivering exceptional service and attaining key performance milestones. As a natural and inspiring leader, excellent communicator, charismatic relationship builder and strong team player, I have successfully guided and delivered multiple complex and diverse projects to a number of high profile customers both locally and internationally. I have a strong affinity and understanding of technology and am fascinated by the ways in which it can transform today's way of working.
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