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Kate Yi Lu

Design Lead Corporate Strategy & Customer Experience at Asb Bank

Based in Auckland, New Zealand

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Seniority

Other

Department

Other

Location

Auckland

Industry

Banking

Company size

6.4K

Contact information

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Email

1 credit

k•••••••@asb.co.nz

Phone

5 credits

+64 ••• •••• ••••

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Background

About Kate Yi Lu

Dynamic and results-oriented design leader with extensive experience in managing design teams and driving innovative product solutions in Agile environments. I possess demonstrated expertise in stakeholder engagement and a strong commitment to delivering customer-centric experiences. Proven ability to cultivate team capabilities while aligning design strategies with broader business objectives.Adept at navigating large-scale organisations to solve complex problems and develop practical strategies, and having extensive hands-on experience in transforming digital products across various sectors, including financial services, retail, airlines, healthcare, public sector, and government.I believe that good design is intentional. Driven to craft effective solutions that tackle the right problems to achieve specific goals, I bring enthusiasm, experience, and vision to push the boundaries of digital journeys and create thoughtful experiences for customers that deliver tangible value for the business. My approach is dynamic, and I am always eager to learn and broaden my horizons.Thrive in an environment that fosters a growth mindset. I’m committed to being a good listener who values clarity and gaining a shared understanding, and intentionally creating collaborative situations where stakeholders are treated as peer collaborators to drive engagement, alignment, and confidence among teams towards shared mission.I am passionate about all things design in all its forms. I enjoy exposure to new ideas, interacting with other design thinkers, and getting inspired in unexpected ways.

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