Katherine Dere
Front of House Staff at San Francisco Opera
Based in San Francisco, United States
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Seniority
Staff
Department
Customer/Client Service
Location
San Francisco
Industry
Performing Arts
Company size
464
Contact information
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k•••••••@sfopera.com
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Background
About Katherine Dere
Head Usher- Broadway SF/Ambassadors Theatre Group- Golden Gate August 2021- present Assistant Head Usher- BroadwaySF Golden Gate & Orpheum Theaters September 2018 until August 2021 Supervise twenty plus paid staff for 8 performances @ week- ensure customer focus Dealwith Patron issues including emergencies, seating issues, and other matters Prepare payroll via ABI scheduling system and for settlement purposes Represent the company with the production stage management Ensure the safety of the staff and public during the performance Schedule weekly shifts of Front of House staff using ABI scheduling system Prepare nightly performance report including overview of FOH service Conducted hiring and training of all Front of House Usher staff Ticket Taker/Usher- Curran, Golden Gate & Orpheum Theaters- since February 1982 Staff Usher- SF Opera/Ballet since 2020; Volunteer, SF Opera & SF Symphony since 2012 Staff Usher- American Conservatory Theater concurrently since 2005
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