Katherine Ranning
Senior Analyst at Accenture
Based in Manila, Philippines
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Seniority
Staff
Department
General Business & Management
Location
Manila
Industry
Business Consulting and Services
Company size
656K
Contact information
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k•••••••@accenture.com
Phone
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Background
About Katherine Ranning
I m a hardworking person, dedicated and always works with passion. I always find ways on how to resolve and work accordingly and on time. As a frontliner, I always make sure to exceed customer's satisfaction by providing the best of what I can and in line with the Service Level agreement. I have been in BPO industry for more than 12years with expertise in Technical and Helpdesk Support. I was part of EIT-NOC for more than 3 years. Customer Service and Technical support, Email and Chat support experienced. I am a Six Sigma White Belt Certified. Specialties: Knowledgeable and experienced in Technologies; Active Directory, Microsoft Exchange, Microsoft SCCM, Sharepoint2010, Mobile Enterprise messaging, VPN, CA trust Identity Manager. Customer Service and Technical Support (Email, Live web chat and Telephone support) Troubleshooter for software, hardware, and internet connection, VPN
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