Katherine Shaw
Manager, Business Systems Analysis and Corporate Quality Assurance at Fusion Connect
Based in Cupertino, United States
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Seniority
Manager
Department
Other
Location
Cupertino
Industry
Information Technology and Services
Company size
1.6K
Contact information
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k•••••••@fusionconnect.com
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Background
About Katherine Shaw
Offers Innate leadership and interpersonal skills coupled with an entrepreneurial and analytical mind; extensive people and though leadership experience in both start-up and large corporate settings; large-scale, cross-departmental and geographically distributed project and team management with proven ability to build and maintain strong and lasting working relationships demonstrated by:* Leading efforts through the acquisition of a multi-sales channel medical solutions company and managing all aspects of operations per the 2 year build and exit strategy. Developing brand recognition and trusted relationship within the medical community resulting in 85% of sales being from a medical professional’s recommendation and the eventual sale of the business assets to a fortune 500 company.* Taking ownership of major corporate initiatives including one to reduce manual efforts and cost throughout the company, identifying business process and technology improvements to reduce losses from shipment process equaling over $1.3 million annually.*Managing a distributed team spanning 3 US and 2 international locations to provide superior software systems support and spear-heading a new department to handle essential system enhancements to improve business processes for a national top rated provider of internet and telecommunications services. Building an incredibly cohesive team, resulting in significant customer satisfaction improvements and bridging what was once a very stressed and troubled relationship between IT and business units.*Delivering a real-time reporting system on large-scale data sets from transactional CRM, billing, PBX and leads management systems to a management consulting and billing specialists company to provide critical reporting to executive team and clients; including database schema design, software selection, defining metrics and presentation of the data in meaningful ways based on the individuals needs. Specialties:* Team Leadership * Agile style for quick response to changing needs * Business Process Optimization * Extraordinary business to IT communication skills * Client Relations * Exceptional Interpersonal Adeptness * Turning ideas into actionable plans * Operations Excellence * Advanced Problem Solving/Critical Thinking * Passion to succeed / positive and can-do attitude * Strategic and Operational Planning * Business Intelligence * Project Planning and Management * Risk Analysis and Remediation
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