Kathleen Munson
L2 Support Manager at Shutterfly
Based in Minneapolis, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Minneapolis
Industry
Retail
Company size
8.6K
Contact information
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k•••••••@shutterflyinc.com
Phone
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Background
About Kathleen Munson
Possesses 20+ years of complex information technology experience, including four years of application management experience. Successfully implements projects utilizing both Waterfall and Agile methodologies. Maintains a proven track record of transforming day-to-day end user-experience into application improvement processes. Easily adapts to fast-paced environments using excellent communication skills with the ability to translate technical concepts into plain English. Areas of Expertise: Applications Development Management, Software Project Management, Software Development, Software Testing, Data Warehousing, Cloud Applications, Agile Methodologies, Programming Languages, and Vendor Management Industry Expertise: Information Technology, Finance, Manufacturing (SCADA and Controls), and Consumer Goods “The conventional definition of management is getting work done through people, but real management is developing people through work.” – Agha Hasan Abedi
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