Kathryn Troiani

Background

About Kathryn Troiani

People-driven and seasoned business leader with remarkable years of experience in delivering consistently profitable opportunities and exceptional administrative support to drive operational excellence. Empathetic, aspiring human resources executive with unrivaled skills in talent acquisition, payroll administration, performance management, and employee relations. In addition, I champion expertise in customizing approaches to fit businesses, markets, target customers, and amplify customer relationship building. More importantly, I exemplify impeccable professionalism, analytical thinking, integrity, and strong work ethics, with a clear focus on achieving goals and promoting a business development culture. Notable competencies and highlights of my experience include the following: Successful in developing a whole new team by pioneering a peer mentorship strategy that increased morale and team productivity enabling the store to achieve a $1M+ sales growth milestone within 18 months in 2019. Ranked third overall in customer engagement score by training, reinforcing and rewarding customer-focused behaviors. Transformed the company's location to become profitable through the diligent expense and payroll management. Renowned leader in trade areas for new managers and emerging leaders on day-to-day activities, planning, and execution of company projects by exhibiting exceptional leadership, analytical, as well as strong organizational skills. Improved employer brand awareness by creating the companies' social media presence in the outlet division in 2018. Maintained inventory shrinkage below projections consistently for the past six years. Embraced five stretch assignments to assist during GM vacancy, new manager training, and store visit preparation. Formed a group that standardized policies, procedures, and best practices throughout the entire chain of businesses. If you'd like to learn more about my background and principles, please contact me on LinkedIn or at kat.troiani@gmail.com. Expertise: Strategic Leadership | Operations Management | Project Management | People Management | Sales | Talent Development | Human Resource | Data Analysis | Record Management | Logistics Efficiency | Customer Service