Seniority
Staff
Department
Writing/Editing
Location
United States
Industry
Retail
Company size
46K
Contact information
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k•••••••@circlek.com
Phone
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Background
About Kathy Dickson
Took two contact centers from a state of no documented processes to ISO certification, including auditing, delivering ISO training, and documenting the processes • Top 5 Clifton Strengths: Learner, Responsibility, Individualization, Focus, Consistency • Highly effective team player with demonstrated ability to work successfully with all areas of an organization - software, hardware, and development engineers, product and program management, marketing, quality control, quality assurance, and executive management • Formal training in active listening skills • Proven ability to research and analyze requirements, specifications, and products • Strong ability to translate technical specifications and requirements into clear, concise documentation for internal and end user understanding • Successfully worked with multiple off-shore teams • Computer Science degreed professional with over 25 years technical writing and software test engineering experience
Decision-makers
Other people at Circle K
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Melissa Grossi
Assistant Manager in Training · Operations
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- LCManager
Luis Contreras
Manager · Operations
- ACOther
Antionese Cassel
Customer Service Repre · Other
- LHStaff
Leon Hornsby
Customer Service Representative · Customer/Client Service
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