Kathy Gordon

Background

About Kathy Gordon

Exceptional communicator and educator with an extensive background in training as well as the food industry. Unique combination of corporate and entrepreneurial business experience. Former Senior Manager US Foodservice Sales Training for Heinz North America. Responsible for strategically designing and executing a blended program of product, process and selling skills training for a national team of sales professionals. Forward thinking and focused on actionable strategies that drive business results. Significant culinary expertise and knowledge of commercial foodservice operations. Experienced in new hire training, solution selling training, sales certification programs and evaluating mobile solutions for training delivery. Brought change to Heinz Foodservice by: Formalizing and creating a best-in-class program of new hire sales training Creating first e-learning modules for the sales team Developing first interactive web-based product training Establishing a web-based delivery system to deploy and track online training Producing numerous sales training videos Introducing business etiquette training Devising a strategy for tech and social media training Foodservice operational/culinary expertise: Collaborated with architects and equipment suppliers to design and help oversee construction of square foot Heinz Training & Culinary Center Actively supported marketing and sales teams by providing a full range of in-house test kitchen support Created a disciplined process for testing and writing Heinz recipes Created the first searchable online database of Heinz Foodservice recipes Skilled in media communications