Kathy Kramer
Assistant Vice President Consumer Credit Collections at At&t
Based in Dallas-Fort Worth, United States
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Seniority
Other
Department
Other
Location
Dallas-Fort Worth
Industry
Telecommunications
Company size
180K
Contact information
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k•••••••@att.com
Phone
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Background
About Kathy Kramer
OPTIMIZING PERFORMANCE THROUGH OPERATIONAL EXCELLENCE AND INNOVATIVE SOLUTIONS I am a dynamic Senior Operations Executive with an impeccable record of enhancing customer experience and driving operational excellence in cross-cultural global settings through strategic financial management, process optimization, and innovative solutions. Throughout my career, I’ve been sought out based on my success as a highly skilled mentor cultivating top performers, ensuring an inclusive workplace and productivity solutions that consistently exceed objectives. I’m respected for leading stakeholders in navigating strategic roadmaps that achieve business goals, recover significant savings and maximize collaborative engagement. I have extensive experience collaborating with C-suite executives, boards, and collective bargaining agreements both domestically and internationally, Specialties include: Turn-around Success | Crisis Management | Optimized Performance | Net Promoter Platform | Servant Leader | High Integrity | Focused | Adaptable | Intuitive | Change Agent | Engaging | Proactive | Strategic Planning | Operational Excellence | Stakeholder Engagement | Continuous Improvement | Culture Building | Data Analytics | KPIs | Organizational Design | Strategic Alliances | Training | Coaching | P&L Management | Financial Strategies | Market Research | Customer Experience (CX)| Program Implementation | Enterprise Solutions | Process Optimization | Labor Relations | Consumer Credit & Collections | Regulatory Compliance | Technology Deployment | Team Development
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