Kathy Oconnell
Account Executive at Nice
Based in Cape Coral, United States
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Seniority
Staff
Department
Sales & Business Development
Location
Cape Coral
Industry
Software Development
Company size
14K
Contact information
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k•••••••@nice.com
Phone
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Background
About Kathy Oconnell
Over 10 years of helping my customers to leverage technology within the Contact Center and Back office to enhance customer experience and optimize performance. At NICE, that background is amplified by the breadth of capabilities available to measure and manage Customer Experience and Employee Experience. If you are looking for help in these areas please reach out to me for assistance. Specialties: Digital Customer Engagement, CX, Customer Journey, AI, Analytics, Business Process Automation, Voice of the Customer, Workforce Optimization, Contact Center, ACD, IVR, SaaS, CaaS, VoIP, SIP, IP PBX, Unified Communications, Telecommunications, CRM, Application Integration, Customr Experience Best Practices, Consultative & Solutions-Based Sales, Enterprise Account Management and Territory Management.
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