Kathy Weaver
Customer Support Representative at Ceridian
Based in St. Petersburg, United States
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Seniority
Staff
Department
Customer/Client Service
Location
St. Petersburg
Industry
Software Development
Company size
4.3K
Contact information
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k•••••••@ceridian.com
Phone
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Background
About Kathy Weaver
Service-oriented technology professional with 20 years of experience utilizing creative problem solving skills to support large organizations and many end users. Adept in technical communication and device support, including networks, computers, phones, and tablets for Apple and Windows products. Experienced with network administration, active directory, PC/software configuration, exchange administration, and hardware diagnostics. Recognized for excellent customer service and troubleshooting skills. Software knowledge in Windows XP, Windows 7, Windows 8, MS Office, MS Outlook, Lotus Notes, Enterprise Gmail, FileNet, Oracle, VPN, Remote Desktop, Landesk, Remedy, Magic, Active Directory, Chrome, Firefox, Internet Explorer, Adobe Suite, InContact, McAfee, Sales Document Generator, CRM, VMware Fusion, and SAP. Customer Service System Migration Network Maintenance WIFI Configuration End User Support Database Creation Server Management SQL Queries Data Management Risk Management Digital Security Systems Analysis Network Infrastructure Info Verification Troubleshooting
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