Katia E.
Customer Care Agent at Wix
Based in Donegal, Ireland
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Seniority
Staff
Department
Customer/Client Service
Location
Donegal
Industry
Software Development
Company size
7.6K
Contact information
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k•••••••@wix.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Katia E.
Wix.com benefits from over four years of expertise in multilingual customer support, emphasizing contact center operations and behavioral interviewing. The team is empowered to deliver effective troubleshooting and problem-solving, ensuring seamless customer experiences. Skilled in fostering positive communication, the role includes collaboration across teams to enhance service delivery. Previous experience at Apple Media contributed to developing advanced advisory skills, while earlier involvement in social media management established a foundation in strategic communication. With a passion for languages and a commitment to reliability, this professional consistently strives to deepen knowledge and inspire others in dynamic, customer-centric environments.
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