Verified recordHospitality

Katie Black

Group Head Human Resources at Laundy Hotels

Based in Australia

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Seniority

Manager

Department

Human Resources

Location

Australia

Industry

Hospitality

Company size

236

Contact information

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Email

1 credit

k•••••••@laundy.com.au

Phone

5 credits

+61 ••• •••• ••••

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Background

About Katie Black

As a highly motivated and creative professional with more than 8 years’ leadership and management experience across FMCG, retail & hospitality, I am passionate working for an organisation that shares my values around sustainability and environment. What I bring to a Business: Complementing my Bachelor of Business (Sustainability) and current MBA studies, my most recent positions across hospitality and retail, inc. grocery, home furnishings, direct to customer and warehousing, have developed my expertise in establishing processes and policies that drive continuous improvement in business operations, human resource management, internal communications, and facilities maintenance. My strategic and innovative problem-solving skills come to the fore when analysing the use of company resources, reviewing internal systems, and learning how they operate in order to improve performance and exceed KPIs. A confident autonomous worker and collaborative team leader, I thrive in dynamic working environments, remaining flexible and calm under pressure while managing competing projects. How I deliver proven results: With effective and versatile communication skills, I am assured in my ability to liaise with diverse internal and external stakeholders, building and sustaining multi-tiered business partnerships, and cultivating high performance through motivating, coaching and supporting staff to achieve success. Furthermore, I have demonstrated my advanced negotiation skills through driving new partner acquisition and delivering exceptional service that achieves tailored solutions and superior results. Driven to succeed, I adopt a data-driven approach to improving efficiencies by evaluating data, market research and financial performance to inform business strategy, driving a culture of quality and innovation. I am a quick learner and am able to apply new knowledge and skills to stay abreast of industry changes, regulations and best practice. Contact me! Via LinkedIn chat or the email below. Email: k.oroberts6@gmail.com

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