Katie Braithwaite
Human Resources Manager at Pool Supplies Canada
Based in Canada
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Seniority
Manager
Department
Human Resources
Location
Canada
Industry
Consumer Services
Company size
34
Contact information
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k•••••••@poolsuppliescanada.ca
Phone
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Background
About Katie Braithwaite
Established people leader with 15+ years experience in Customer Service for big box retailers and Canada’s largest e-commerce pool supply store. I am the Customer Service Manager and HR Manager at Pool Supplies Canada. Our mission is to provide Canadian customers with an exceptional service experience via knowledgeable and helpful assistance, competitive pricing, and fast shipping. I use my HR and Customer Service experience to recruit, train and coach a solid team of 40+ customer service representatives. Skilled in Microsoft Applications, Microsoft Navision, Zendesk Suite, policy development and leadership, I provide significant contributions to a better customer experience and a trusting team environment.
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