Katie Lofton
Salesforce Analyst at Nfp, An Aon Company
Based in United States
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Seniority
Staff
Department
Information Technology
Location
United States
Industry
Insurance
Company size
4.8K
Contact information
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k•••••••@nfp.com
Phone
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Background
About Katie Lofton
At NFP, our team's proficiency in supporting a vast user base is enhanced by my role in managing CRM applications such as Salesloft, LinkedIn Sales Navigator, and ZoomInfo. With a focus on Salesforce Analytics, I have elevated same-day ticket resolution by 50%, showcasing a commitment to operational excellence and user satisfaction. Our success is further evidenced by the smooth execution of the quarterly audit process, ensuring compliance and accuracy. By optimizing company process documentation, we have achieved greater efficiency, leveraging my specialized skills in Salesforce reporting and analytics to contribute to our robust operational framework.
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