Katie Murray

Background

About Katie Murray

With over six years of experience in IT, project management, and sales, I am a versatile and process-driven professional who excels in optimizing operations, improving relationships, and integrating new technologies. I also possess a strong background in customer service, event coordination, and public relations, enabling me to effectively bridge gaps between teams and cultivate long-term partnerships. As a Planner/Scheduler at Nippon Dynawave Packaging, I have taken ownership of improving project outcomes and played a key role in implementing a new ERP system. Previously, as an IT Specialist and Sales Support Specialist, I managed complex IT environments and delivered high-end customer service and engagement. In addition, I have leveraged my technical proficiency in various tools and platforms, such as Zendesk, MS Office, SQL Server, Visual Studio, Jira, and more, to support software testing, data analysis, and process improvement initiatives. I am passionate about elevating customer experiences and fostering robust stakeholder relationships, making me an ideal candidate for roles that require technical and operational excellence.