Katja MacUra

Background

About Katja MacUra

As a strategic planner, I help companies align their vision with their business practices. My focus is on helping organizations to clarify and operationalize their vision. I thrive on bringing creative ideas, business thinking, technology and sustainability strategy together to create unique business value. I have over 20 years experience in professional services as an experienced strategist, information and business analyst, and facilitator for both global brands and independent businesses, non profits, government and post secondary institutions. My expertise is in aligning values-driven Strategy, Systems, and Communications to achieve sought after business results. Areas of focus: customer experience strategy, employee experience strategy, user experience strategy, design thinking, human centred design, service design, customer journey mapping, purpose-driven engagement for customers and employees, brand strategy, integrated brand communications, communications strategy, community economic development, sustainability strategy and planning. Skills: facilitation, strategic planning, design thinking, service design, user experience, product development.