Katrina Proeve

Background

About Katrina Proeve

I am a Senior Sales Professional with extensive experience in business development, consultative sales, operations management, claims and customer service. I have built, coached and led successful teams that have consistently delivered to peak performance levels throughout my management career. In recent years as State Manager with CHU Underwriting Agency, I have provided the strategic and business development expertise that has delivered solid earnings and brand recognition. I am highly accomplished in leading and facilitating productive discussions and negotiations with internal and external stakeholder’s at all organisational levels to ensure the business meets its best practice objectives whilst maintaining the best possible stakeholder experience. 30+ years in Insurance Industry, including 10+ years as People Leader and 5 years as State Manager. Key Achievements: CHU Underwriting Agencies - High Engagement Score for Branch highlighting my commitment to team members through mentoring, training and development. CHU Underwriting Agencies - High Net promotor Score for Branch highlighting cultivated strong, synergistic relationships with key channel customers. CHU Underwriting Agencies - Greatest of all time Sales figures for Branch for last financial year under my state leadership. Key Strengths I make it my business to understand Customers and staff needs. I work with staff to utilise their key skills and drive them to succeed in the organisation. I work with Customers to understand their business and strive to exceed their expectations in Customer Service delivery. Its important to me to have an inclusive workplace where everyone contributes and shares their knowledge. Working History I commenced my working journey with an Insurance Traineeship and worked at Colonial Mutual General as an underwriter. I then worked at Jacques Martin Superannuation, followed by Sun Alliance. Following Maternity leave I worked at Vero, Cuna Mutual, CHU Underwriting Agencies and Steadfast Claims Solutions.