Katrina Smith
Global Customer Escalation & Resolution Leader at Resideo
Based in Minneapolis, United States
7-day free trial · no credit card
Seniority
Other
Department
Other
Location
Minneapolis
Industry
Consumer Electronics
Company size
6.9K
Contact information
Reveal Katrina's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
k•••••••@resideo.com
Phone
5 credits+1 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Katrina Smith
As a Global Customer Escalation & Resolution Leader at Resideo, I leverage my 30+ years of experience in customer service and technical support to ensure customer satisfaction and loyalty. I have a proven track record of leading teams, managing complex issues, and implementing process improvements that enhance the overall customer experience. I hold a Bachelor of Science in Sustainable Management from the University of Wisconsin-Superior and an Associate of Arts in Criminal Justice and Corrections from the University of Phoenix. I am also certified in Customer Service Foundations, Zendesk Customer Service Professional, and The 10 Pillars of Customer Experience by LinkedIn. My skills include strategic planning, customer experience analysis, and business process improvement. I am passionate about delivering exceptional customer service and creating positive outcomes for both customers and the organization.
Decision-makers
Other people at Resideo
- EDManager
Eva Dolnikova
Senior Strategic Buyer · Purchasing
- PBManager
Prabhjeet Batra
Project Manager · Operations
- JBStaff
Julien Bozonet
Ingénieur Développement Logiciels Tests Automatiques · Other
- JVManager
Jiri Vechet
Team Manager · General Business & Management
- TTOther
Teagan Thostenson
Territory Manager · Other
Build a list of verified contacts at Resideo
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Katrina
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime