Katrina Timko

Background

About Katrina Timko

I have a proven track record of operational efficiency and boosting customer satisfaction through team vitalization, streamlining performance, and managing costs. These skills, acquired through corporate education and leading teams, have created a leader proficient at client, employee, and project management. I am a strategic thinker that manages vision while understanding the importance of details. My attention to detail allows for identification of inefficiencies in process management and shaping innovative solutions for projects resulting in higher customer satisfaction and improved operational standards. Respected for my collaborative style, I provide coaching and mentoring that hones and inspires purpose and resolution. The result is an empowered team that solves problems, creates a valued culture, and delivers wins consistently. My achievements demonstrate my ability to accomplish organizational successes: Triggered dramatic rises in customer satisfaction and shopping experience scores at Apple. Transformed underperforming stores, increasing conversion, sales, and loss prevention at Ann Inc. Recruited top performers throughout the Northeast Region, many promoted to management positions. Served as the operations point person on 11 projects. Always happy to share my expertise in leading operations, sales, and customer service. I look forward to connecting with you. SPECIALTIES Field Operations Management Sales Management Talent Development Change Management Process Improvement Influencing Communication Microsoft Office