Katy Stagg

Background

About Katy Stagg

Solid background in the airline industry. Related IT experience in system analysis and application support, with strong emphasis in business analysis. Experienced in managing stakeholder relationships and possess analytical and problem solving skills for plan and design of creative solutions to meet customer needs. Skilled in the support of complex business applications and implementing and maintaining standardized documentation. Communication •Excellent communication skills, both written and verbal. Fourteen years of French Immersion has given me the ability and confidence to effectively communicate in French. •Excellent listening and interpersonal skills. •My experience in sales and customer service has enhanced my communication skills and given me a strong customer service orientation. Organization •Use time and resources effectively, consider efficiency, planning and accountability very important. Responsibility •Accustomed to being in positions of responsibility. •Self-motivated and willing to set goals and work to achieve them, while recognizing the importance of being a contributing factor in a “team” environment. Other •Solid work ethic. Find satisfaction and pleasure in a “job well done”. Specialties: Common Use Systems (Rockwell Collins (ARINC), SITA, RESA, ULTRA, Amadeus-ACUSS/ AirIT-EASE, Materna), Sabre Interact, Sabre OADP, SJPM, Self Serve Check-in (mobile/ kiosk), 15below (PASNGR), AVS Smart Suite, BSMs, BRS, Brock AVS, FIDS, Flite Server, NetTracer, OpenSkies, Dash Air Dash Air PC, Trax