Kay Hoffman

Background

About Kay Hoffman

Need someone to join your team? I’m a credit analyst with particular experience in debt recovery. I can examine a customer’s financial condition and provide solutions based on their credit worthiness. This provides a successful resolution for the customer and the Bank. I can provide independent challenge to customers and their representatives through active engagement, critical analysis and detailed recommendations. I have an ability to foster and maintain good working relationships not only with the customer and their representatives but also with the Banks’ third party providers. The skills I have acquired through my legal training as a Solicitor has provided valuable assistance to me over my years in credit management particularly in the areas of insolvency and debt recovery. I also have extensive knowledge of residential and commercial conveyancing, probate and the litigation process. Also, my time as a supervisor in a contact centre has given me the ability to mentor people and foster their career development in a fast changing and demanding environment. My education and career has been diversified and wide ranging. This gives me the experience and skills to provide you with a key player to enhance your team and achieve your results.