Kayla Hendricks

Background

About Kayla Hendricks

Experienced and service-oriented financial professional with a passion for leadership, community engagement, and process improvement. Currently serving at Radiant Credit Union, I specialize in account management, member services, and operational efficiency. I am actively pursuing a Master’s degree in Public Administration, enhancing my leadership skills and strategic understanding of organizational development and public service. A graduate of TMA and a recognized Leadership Program participant, I am committed to fostering financial literacy and empowering my team members through mentoring and continuous education. My recent experience includes training team members in account setup, fraud prevention, and financial compliance, supporting organizational growth and member-centric solutions. Specialties include: • Member and Community Engagement • Account and Risk Management • Leadership Development and Mentorship • Public Service Strategy and Organizational Management • Process Improvement and Financial Solutions I am driven to combine my financial expertise with my public administration studies to strengthen leadership practices and deliver impactful results for both individuals and organizations. I welcome connections with professionals dedicated to innovation and service in financial and public sectors.