Kaylum Glanville
Service Desk Trainer at Cgi
Based in Bridgend, United Kingdom
7-day free trial · no credit card
Seniority
Staff
Department
Information Technology
Location
Bridgend
Industry
IT Services and IT Consulting
Company size
71K
Contact information
Reveal Kaylum's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
k•••••••@cgi.com
Phone
5 credits+44 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Kaylum Glanville
Currently working as a Service Desk Trainer at CGI, focusing on delivering effective training programs for new analysts and maintaining quality service desk documentation. This role emphasizes designing and updating onboarding materials to align with operational standards, ensuring clarity in technical workflows, and supporting the team in achieving KPIs and SLAs. Previous experience as a Deputy Team Leader at CGI provided valuable insights into service desk operations and client-focused support. Dedicated to fostering continuous improvement, collaboration, and knowledge sharing, they aim to empower teams through well-structured training and robust documentation practices.
Decision-makers
Other people at Cgi
- GSStaff
Gagandeep Singh
Software Engineer · Information Technology
- MWOther
Michael Woods
Principal Consultant - Full Stack Developer · Other
- SVStaff
Saikiran Vedala
Senior Software Engineer · Information Technology
- SJManager
Shalabh Johri
SAP Bw Hana Technical Lead · Other
- LJOther
Luke Jordan
Lead Cyber Security Consultant & Partner · Other
Build a list of verified contacts at Cgi
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Kaylum
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime