Keely M.

Background

About Keely M.

As a Customer Sales & Service Manager at Smart City Networks, I have many years of experience in providing the best customer experience and building lasting relationships in the convention, trade show, and events industry. I am an expert in designing and delivering cost-effective and customized network solutions that meet the needs and expectations of clients, ranging from large city-wide events to smaller niche events.I also manage a team of staff, ensuring their training, development, and performance. I have successfully coordinated and managed over 100+ events annually, including the Los Angeles LVI Super Bowl, the Emmy’s, the Grammy’s, ANIME Expo, Comic Con, and ADOBE Max. I have developed excellent working relationships with clients, staff, and building personnel, and have consistently met customer service financial objectives and quality standards. I am passionate about enhancing the customer service culture and empowering my team to achieve their goals.