Keerti Kumar Gupta

Background

About Keerti Kumar Gupta

A technocrat with over 18 years’ quality experience in System Analysis, Software Development of telecom billing applications and customization; experience in the analysis, design, development, implementation of full life cycle. Experience in applications development and implementation of BSS components: o Billing and Payment modules (Product & Service definitions, Rating and Charging Definitions, Bill Generation, Bill Payment collection and dunning, integration with payment gateways for credit/debit card, Bank direct debit), o Rating modules (Event types, Rating elements, Rate plans ) o Prepaid modules Integration with RADIUS server, IVR integration, Calling card generation/activation/top-up recharging) o Customer Care (Agent care and web based self care, Trouble Ticketing) o Data migration (UDMF Framework Implementation) o Collection process interfacing (Credit bureau interface, Collection agency interface, Business rule configuration for behavior analysis Deft in all phases of the SDLC (Software Development Life Cycle), right from requirement gathering & analysis to system study, design, development, documentation, implementation, User training and post-implementation support. eTOM/ TMF SID process and functional implementation knowledge. Experience in Geneva (Convergys) Product Modelling, e2e billing design for PSTN, BB, Cloud Services, IPTV and VAS services. Experience in database migration (From SQL server based telecom billing product to ORACLE based product) Rich skills in technologies like ASP (HTML, Java Script, VB Script), J2EE, ORACLE 8i, SQL Server VB, Control-M Hands on experience in end to end Project Management activities including Integration, scope, time, quality, resource, finance, risk, addressing change/ enhancement requests and seamless delivery.