Kees Kruijssen
Head of Unit - Service Delivery SAP & Oa at Deutsche Börse
Based in Germany
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Seniority
Director
Department
Other
Location
Germany
Industry
Financial Services
Company size
26
Contact information
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k•••••••@deutsche-boerse.com
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Background
About Kees Kruijssen
Head of Unit - Service Delivery/Collaboration at Clearstream, Group Deutsche Boerse - Manage the SAP CRM, SAP ERP, SAP BW, Lotus Notes, Intra & Internet Support teams and ensure development and support is performed to meet the customer requirements.(According to specification, In time and in Budget)- Manage and set the Strategy for Service Delivery- Manage the Electronic Archiving Application Team. Ensure a corporate wide roleout and accaptance of this application by ensuring a ligh level of service and customer satisfaction- Manage the project managenent Team - Ensure compliance with defined processes - Ensure effective and efficient application operations Specialties: Customer Services, Electronic Archiving, Project management, Pre-sales Support, ITIL, Offshore Support & Development
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