Keith Highley
Senior Store Manager at Mattress Firm
Based in Cumberland, United States
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Seniority
Manager
Department
Operations
Location
Cumberland
Industry
Retail
Company size
6.7K
Contact information
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k•••••••@mattressfirm.com
Phone
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Background
About Keith Highley
Dynamic and results-driven retail leader with multiple years of progressive experience in leadership, training, and sales development. Known for building strong teams, driving performance, and creating scalable development plans across multiple locations. Key Highlights: Proven track record in leading high-performing teams to exceed sales and operational goals Regional Trainer experience: developed and delivered training programs that elevated performance and promoted internal growth Successfully transformed a lower-budget store into an Apollo-level location, generating over $3 million in annual sales and placing in the top 10% of the company Expert in talent acquisition and retention, with a strong focus on culture, engagement, and succession planning Skilled in building and executing development plans tailored to individual and team growth Strong background in inventory management and operational excellence Passionate about sales development, coaching, and unlocking potential through hands-on mentorship Recognized for fostering a culture of accountability, ownership, and continuous improvement
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