Keith Maber
Analyst, Incident Management at Wyndham Hotels & Resorts
Based in Quispamsis, Canada
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Seniority
Staff
Department
Operations
Location
Quispamsis
Industry
Hospitality
Company size
10K
Contact information
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k•••••••@wyndhamhotels.com
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Background
About Keith Maber
With over 15 years of experience within both Information Technology and On-boarding Training within the hotel industry, I bring a unique blend of technical expertise and people-focused development to every role I take on. My career has been built on helping hospitality organizations leverage technology effectively while ensuring teams are confident, capable, and empowered to use it.I specialize in implementing and supporting hotel systems, streamlining operations, and designing training programs that translate complex technical concepts into practical, easy-to-understand learning experiences. From property management systems and POS platforms to onboarding programs and continuous staff development, I focus on creating solutions that improve efficiency, enhance guest experiences, and support business growth.Throughout my career, I’ve worked closely with cross-functional teams—bridging the gap between IT and operations—to deliver seamless system rollouts, troubleshoot challenges, and foster a culture of continuous learning. I take pride in being both a problem solver and a mentor, helping individuals and organizations adapt to evolving technologies in a fast-paced industry.Core strengths include:• Hotel IT systems implementation & support• Technical training & instructional design• Staff onboarding & development• Process improvement & operational efficiency• Incident management & issue resolution• Cross-functional collaborationI’m always open to connecting with professionals in hospitality, IT, and learning & development to share insights and explore new opportunities.
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