Keith Mickelberg

Background

About Keith Mickelberg

I am a clinical trial strategist, sponsor success champion, and patient-first advocate with 25+ years of experience leading operational, commercial, and strategic partnerships across the life sciences landscape. I've built my career using clinical research and real-world execution as my guide, helping pharma, biotech, and CRO partners design smarter, faster, more accessible clinical trials. I am an expert in decentralized trial enablement and patient journey optimization, and know how to turn complex studies into actionable, sponsor-ready solutions. My approach is fueled by my early foundation as a clinical research nurse, understanding firsthand the burden placed on patients, sites, and teams. I carry that perspective into every trial design, enrollment plan, and sponsor relationship I help build. • Customer | Client Success Executive Leader • Leader & Team Management | Development • Business Strategic Planning | Execution • Global Account Management | Retention • Vision | Growth Strategy Development • Portfolio | Program Management • Vendor Management | Vendor Strategy • Project Management | Implementation • Customer Relationship Management • Employee Engagement | Retention Strategies • Post-Sale Relationships | Customer Support • Staff Training | Development • Account Planning |Acquisition | Growth • Customer Centricity | User Experience • Workflow Management | Optimization 3DS | Access | ADP | Advanced Excel (VLOOKUP)| A-Ha | Concur | Confluence | CTMS | DocuSign | Dropbox | Gainsight | Google Suite (Calendar / Docs / Drive / Sheets)| Jira | Jira Align | MS Office Suite | MS Teams | NPS | Pendo | Planview | Power BI | Salesforce | SharePoint | Skype | SLA Management | Slack | Smartsheet | Sumo | SurveyMonkey | Tableau | Workday | Zoom