Keith Norris

Background

About Keith Norris

As a product manager at Now Wireless Ltd, I have been leading the mobile messaging division for over three decades, delivering innovative and reliable solutions for MMS, SMS, and email. I have a deep understanding of the telecommunications and mobile technology industry, and a passion for creating products that enhance communication and connectivity for millions of users worldwide. In my role, I manage sales and support, and advise on the product road map, collaborating with internal and external stakeholders to ensure customer satisfaction and market competitiveness. I have also been involved in consultancy and provisioning of messaging infrastructure to major mobile operators, helping them optimize their performance and revenue. Some of my notable achievements include securing a large contract with a leading global network provider, launching a new MMS platform that increased user retention by 25%, and receiving multiple awards for product excellence and innovation.