Keith Peterson

Background

About Keith Peterson

I love to create relationships with customers and help solve their problems with modern solutions. Once the problem is defined I work across departments to bring the best solution to the customer. I have enjoyed many positions and responsibilities throughout my career in Customer Service, Customer Success, Account Management and Professional Services. My personal and professional experiences have taught me the following about myself: I can create strong relationships both internally and with customers- I put the customer at the center of everything - I am seen as the “trusted advisor” by the customer - I create relationships at the “C” level as well as at the end user level - I pull together cross functional teams to get the best solution for the customer I am competitive and always strive to exceed my goals - I love to grow revenue in customers - I worked with customers that provide monthly revenue of $1 million - I have worked opportunities and negotiated deals to support my goals I enjoy leading and mentoring teams - I love to win, but seeing my team win is even more rewarding - I push team members to come with solutions, not just problems - I love seeing the “aha” moments when mentoring someone I am always learning and growing - Always calm when faced with adversity - I use data when making decisions - I never settle Professional Skills Leadership | Customer Success | Account Management | SaaS | Sales Methodologies | Strategic Relationships | Customer Experience | Team Development | Customer Loyalty