Keith Stewman

Background

About Keith Stewman

CAREER ACHIEVEMENTS Devised, wrote and implemented all day-to-day operation systems and procedures, which included monitoring systems for sales and production efficiency. Decreased labor dollars spent by a 19% average company wide. Increased labor per hour efficiencies at all locations by a 25% average. Oversaw the remodel of a previously closed location, including hiring, training staff and start-up. Location achieved volume forecast level within 10 months, 3 years ahead of schedule. Increased volume level at an average of 11% by producing a superior product in less time. Supervised direct reports including 2 area managers, 10 managers, administrators and maintenance technicians. Maintained employee strength at location level an average of 20 to 50 weekly. Developed a strong business / operations acumen, formulated management goals with bonus structure. Oversaw building remodels and new equipment installations at all locations over a period of 3 years. Improved client service training while upgrading staff. Started targeted advertising, designed permanent and special event signage for location use. Directed sales criteria, goals, rewards, and the development / implementation of new products and services, which resulted in a 25% increase of extra service sales. Devised, as needed, new production systems and procedures to decrease labor cost as a result of rise in the minimum wage. Advised or controlled, payroll, sales, marketing, R&D, inventory management, capital expense, budgeting, forecasting, customer relations, production and personnel management. Specialties: Client Relations • Customer Service • Expense Control • Warehouse / Inventory Management • Forecasting • Implementation • Labor Relations • Retail Operations Management • P&L Responsibility Policy / Procedure Development • R&D Project Management • Quality Control • Recruiting Regulation Compliance • Start-Up Operations • Production Management • Sales / Tra ining Development