Keith W.

Support Engineer at Cycode

Based in Mastic, United States

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Seniority

Staff

Department

Information Technology

Location

Mastic

Industry

Computer and Network Security

Company size

147

Contact information

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Email

1 credit

k•••••••@cycode.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Keith W.

Breathe easy, my friend. I got you covered.25+ years in the computer tech and software industry with the common thread being linux that's all but burned into my DNA. The last decade has been focused on delivering exceptional technical support, turning complex pain points into sighs of relief and empowerment, reliably and repeatedly. I'm the beacon of trust and expertise you turn to to overcome those software hurdles when all else fails.Feel free to reach out to me directly here on LinkedIn.Areas of Expertise:Customer Support (Empathy+Expertise+Speed+Value), SaaS, SSO, Cloud Architecture, Network Security Protocols, Data Visualization, Advanced Troubleshooting, Root-Cause Analysis, Customer Issue Ownership, SLA Compliance, KPIs, APIs, Team Leadership, Cross-Functional Collaboration, Observability (o11y)

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Keith W. Email & Phone Number @ Cycode | Kipplo Discover