Kelby Chaney
Technical Support Engineer at Ricoh Usa, Inc
Based in United States
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Seniority
Staff
Department
Information Technology
Location
United States
Industry
IT Services and IT Consulting
Company size
18K
Contact information
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k•••••••@ricoh-usa.com
Phone
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Background
About Kelby Chaney
As a Technical Support Engineer at Ricoh USA, Inc, I leverage my Cisa CCNA, CySA+, and Network Technology certificates to provide first-level help desk support for various products and services. I have more than 10 years of experience in IT, with a focus on network engineering, telecommunications, and wireless communication operations and solutions.I collaborate across departments and communicate effectively with customers to assess and resolve equipment failures and issues. I also troubleshoot issues pertaining to laser printers and Chromebooks, which are my areas of expertise. I am passionate about delivering excellent customer service and exceeding expectations. I am always eager to learn new skills and technologies to enhance my performance and contribute to Ricoh's success.
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