Kellen Silveira

Background

About Kellen Silveira

Kellen has a robust understanding of key Salesforce architectural concepts, combining business analysis with technology implementation expertise. This unique blend enables her to adapt to dynamic work environments and approach challenges with creativity and analytical precision. With over 8 years of experience in delivering Salesforce implementation projects and managing teams, Kellen is a Salesforce professional holding seven Salesforce certifications, including BA, Admin, Sales, and Service Cloud Consultant. Recognised for being detail-oriented and well-organised, Kellen excels in maintaining structure and clarity in complex projects. In addition, Kellen demonstrates excellent stakeholder engagement skills, making them adept at co-creating and conveying complex concepts clearly. Her experience extends to creating business processes in BPMN and diagrams in Lucidchart, showcasing her ability to visualise and streamline workflows. As a result-oriented professional, Kellen is committed to delivering high-quality solutions and fostering collaborative environments.