Kelley Long

Background

About Kelley Long

Veteran Software Technology Professional with over 20 years of world class customer service, and Technical experience involving the installation, administration, training and support of clinical, multi-tiered, multi-platform, enterprise level HIM Software for an industry leader and hospital setting involving a global client base. Experienced with translating complex subject matter and business processes into understandable language and efficient workflows, across cross-functional groups and clinical systems. Detail-oriented and organized problem solver able to maintain focus on short and long-term objectives while adapting to emergency needs. Self-motivated contributor when working in an individual capacity or within a team environment. Demonstrated record of success with-Internal Relationship Management with cross-functional groups -Project planning, Product Evaluation and Multi-stage Software Deployment -Customer cultivation and retention -Cross-departmental knowledge transfer, process evaluation, design and implementation -Maintaining crucial documentation -Highly adaptable to new technology landscape and business processes