Kelli M. Smith
Principal Solutions Analyst at Clarivate
Based in Galena, United States
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Seniority
Staff
Department
Information Technology
Location
Galena
Industry
Information Services
Company size
11K
Contact information
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k•••••••@clarivate.com
Phone
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Background
About Kelli M. Smith
IT Professional with a focus on requirements elicitation and management, user story creation, project management, Agile development, process improvement, documentation, and user-acceptance testing coordination. Several years of experience working with CRMs, internal systems, and managing large projects. Strong communication skills with a drive for problem solving, research, and continuous improvement.Areas of Expertise- Data-Driven CX Strategies- Solution Design & Deployment- Business Analysis & Improvement- Project Mapping, Scoping, & Execution - Requirements Elicitation- Risk Analysis & Mitigation- Client Relationship Management- Agile, Scrum, Kanban, & Waterfall
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