Kelli Markuson

Background

About Kelli Markuson

kmarkuson89@gmail.com SUMMARY Positive & resourceful with over 14 years coordinating the complex schedules of company executives, organizing large & small scale meetings, travel and maintaining the day-to-day operations of a large division. Highly self-motivated with a solid work ethic. Skilled at multi-tasking and maintaining strong attention to detail. Employs professionalism and solid communication skills to internal and external customers; providing genuine customer service at all levels. PROFESSIONAL EXPERIENCE • Manage executive’s schedules, including meetings, travel, conferences & appointments • Coordinates monthly budget and staff meetings; distribute meeting minutes • Prepare/control confidential matters and documentation • Interact with customers and guests when appropriate and problems solves. Document complaints and develops an appropriate course of action. Report problems to executive when unable to resolve for attention • Coordinate onboarding of new employees • Ensure operation of office equipment; troubleshoot and order maintenance as needed • Clarify administrative policies within the organization/office; recommending changes as appropriate • Inventory & maintain office supplies • Create and reconcile p-card and expense reports for executives • Staff/division liaison to executives • Lead/assist team building initiatives and overall support for the maintenance of division culture and employee moral • Handle escalated calls and letters • Prepare monthly invoicing, accruals and forecasting for division PROFESSIONAL WORK HISTORY Executive Assistant, Alaska Airlines Seattle, WA May 2009-November 2018 • Executive support • Coordinate division activities, communication and operations • Inventory control and maintenance Administrative Assistant II, Alaska Airlines Seattle, WA November 2006-May 2009 COMMUNITY INVOLVEMENT Courage (Benefiting Mary Bridge Children’s Hospital) Tacoma, WA Hospitality House, Burien, WA Tacoma Rescue Mission, Tacoma, WA