Kellie Tyler

Background

About Kellie Tyler

I am an innovative, results-driven AGILE COACH & SCRUM MASTER with extensive experience as a servant-leader focused on improving performance and operational efficiency for complex businesses through expert implementation of Agile and Scrum methodologies. I balance a customer-centric policies with metric-driven continuous improvement initiatives to create effective, efficient processes that maximize internal resources, meet organizational objectives, and deliver against client expectations. I excel at: Building positive work environments and collaborative relationships by leveraging an energetic work ethic and exemplary communication skills against an ability to stay calm in high-stress situations. Creating environments that reward innovation, practice transparency, and collaborate cross-functionally while delivering on KPIs. Influencing decision-makers and managing conflict outside traditional hierarchies. KEY ACCOMPLISHMENTS: Cutting onboarding time for employees from three years to six months after working with managers from across the organizational hierarchy to map current workflows, develop new best practices, and integrate new technologies capable of supporting innovation and improvement. Reducing manual processes in deployment pipeline from 50% to 5% after facilitating a value-stream mapping session that identified slowdowns in cycle time. Increasing efficiency and productivity enough to justify doubling of department by training software and quality engineers on Agile practices within the software development lifecycle. PERSONALITY TRAITS: Open-Minded: I am open to new ways of doing things if the evidence supports it. Strategic: I connect seemingly unrelated factors and build these connections into innovative fixes. Rational: I devise inventive solutions to complicate problems. Supportive: I share my knowledge, experience, time, and energy with anyone who needs it. Determined: I am ambitious and goal-oriented. Project Management | Conflict Resolution | Risk Assessment | Training & Development | Customer Satisfaction Program Development | Quality Assurance | Process Development | KPI Management | Communication | SDLC Application Development | Operations | SDLC | Requirements Gathering | Integrations | Account Management | BI