Ken Bertels

Background

About Ken Bertels

With over 10 years of experience in the logistics and supply chain industry, I am a customer engagement manager at Kuehne+Nagel, one of the world's leading logistics providers. In this role, I manage the operational performance, quality, and service delivery of key accounts, ensuring customer satisfaction and retention. I also collaborate with internal and external stakeholders to identify and implement process improvement opportunities, leveraging my skills in warehouse management, logistics management, and continuous improvement. Previously, I worked as a supply chain manager at DS Smith, Plastics Division, where I oversaw the end-to-end supply chain activities of the business unit, including planning, sourcing, production, distribution, and customer service. I also supported the development and execution of the division's strategy, vision, and goals. My core competencies include customer relationship management, project management, data analysis, problem-solving, and communication. I am passionate about delivering innovative and sustainable logistics solutions that create value for customers, partners, and the environment. I am eager to join a dynamic and diverse team that shares my vision and values, and that challenges me to grow and learn.