Ken Brown
Customer Account Manager at Microage Kingston
Based in Yarker, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Yarker
Industry
Information Technology and Services
Company size
14
Contact information
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k•••••••@microagekingston.ca
Phone
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Background
About Ken Brown
Experienced self-motivated management professional with a proven success record in consistently driving exceptional customer experiences. I am skilled at developing positive and loyal relationships and collaborating with client management, executives and delivery teams. Strategic planning, managing and measuring the ongoing success of the customer base. Leveraging metrics to grow and develop the business, and customer satisfaction. High Emotional intelligence to resolve conflict. Brings trust, innovation and service delivery excellence to life across dynamic, fast-paced environments. I have 20+ years of experience in the technology sector. Under my leadership, I turned a department that was failing and unprofitable to a 30%+ margin increase in the first 12 months. This encompassed restructuring of the department and creating a strong and happy team.
Decision-makers
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